FacFlow’s welcome page helps you navigate to each of its features and will alert you to any messages you have. On the left is the main menu, which provides permanent links to the features that are available to you (this is dependent on your permissions). You can also access these features through the table on the welcome page.
Non Invoice Discounted Cash (NIDC) are funds unrelated to the debts assigned as part of our Invoice Discounting Agreement. To request a NIDC refund, click Inputon the main menu and then click NIDC Refund Request.
The screen will display your previous refund requests. To create a new one, click Create NIDC Refund Request.
Enter the details, including the refund amount, the reason, how and when the amount was received by us. Click Continue.
Review the details you've entered and click Confirm.
You'll be returned to the NIDC Refund Request screen and your new entry will appear in the table. Its status will stay as sent until we process it.
Hint: Click Seq No to review the NIDC Refund Request details at any time.